Terms and conditions

Last Updated: 2024-10-28

Summary

  • The webshop sells digital products only; no physical goods are shipped.
  • Delivery occurs immediately via email.
  • PDF files are available for 30 days after purchase via the link sent in the email. Customers are responsible for saving the files in a way that ensures future access, such as downloading them to a computer or storing them in a cloud service.

About the Products

  • All products in the webshop are digital; no physical goods are shipped.
  • Digital products may not be shared with others or resold.
  • Products may be used at home, in schools, and in other settings where children engage in creative activities.

About Priinti.com

  • Priinti.com is operated by Priinti AB, organization number: 559344-6858 (VAT SE559344685801)
  • The company is based in Lund, Sweden.
  • The company’s mailing address is Kattesund 4, 222 23 Lund, Sweden.
  • For inquiries, please email info@priinti.com with your request and contact details. Customer service inquiries are not handled via social media.

Ordering

  • Upon completing your order, a confirmation email will be sent to your email address.
  • The ordered PDF files will be sent within a few minutes in one or more emails marked as “digital delivery.”

Delivery

  • All products in the webshop are digital and delivered via email immediately after purchase.
  • Delivery is made to the email address provided during checkout. The customer is responsible for ensuring the provided email address is correct. If the email address is incorrect, delivery of the files cannot be completed.
  • If you cannot find the email with your digital files, contact info@priinti.com immediately.
  • Priinti ensures customer access to the files for 30 days after purchase via the link sent in the email. The customer is responsible for securely saving the file for future access, such as downloading it to a computer or storing it in a cloud service.

Prices

  • All prices in the webshop are listed in SEK and include VAT.
  • We reserve the right to adjust prices due to supplier price changes, misprints in price lists, or incorrect information.

Right of Withdrawal

  • Returns of digital products are not possible. If you are not satisfied with your purchase, contact info@priinti.com, and we will try to find a suitable solution.

Information on Cookies

  • According to electronic communications law, visitors to a website must receive information about cookies used for privacy purposes. Cookies allow tracking of users’ web activity.
  • A cookie is a small text file that a website requests to store on your device to provide access to various functions.
  • You can configure your browser to automatically reject cookies. More information is available on the website of the Swedish Post and Telecom Authority.

Personal Data

By shopping with Priinti, you accept our data protection policy and our processing of your personal data. We value your privacy and do not collect more data than necessary to process your order. We do not sell or share your data with third parties without legal grounds.

Priinti is responsible for processing personal data provided by customers. Your personal data is processed to manage your order and, if opted in, to send newsletters or promotional offers.

Below is a summary of how we store and process your data in accordance with the General Data Protection Regulation (GDPR).

1. What is personal data?

Personal data includes any information that can be directly or indirectly linked to an individual.

2. What data do we store?

To manage your order and respond to order-related inquiries, we store your first and last name, address, phone number, email address, IP address, and purchase history.

Your data is stored as long as we have a legal basis to process it, such as fulfilling the contract between us or complying with legal obligations (e.g., bookkeeping laws).

3. Legal Basis

  • When making a purchase, your personal data is processed to fulfill the agreement with you.
  • Marketing, promotions, and similar communications are sent based on your consent.

4. What data is shared and for what purpose?

4.1 Payment Providers

When making a purchase, information is shared with our payment provider. Stored data includes first name, last name, address, email address, and phone number. If you choose to pay by invoice, your personal identification number is also stored by the payment provider. This data is stored to complete the purchase and prevent fraud. Our payment provider is Stripe.

4.2 Newsletters

If you subscribe to our newsletter, your first name, last name, and email address will be shared with our newsletter provider to keep you updated with information and offers for marketing purposes. We use Bento for newsletter distribution.

4.3 Right of Access

You have the right to receive a copy of all data we have stored about you. This information is provided electronically in a readable format.

4.4 Right to Rectification

You have the right to request corrections to inaccurate data or to supplement incomplete data.

4.5 Right to Erasure

You may request the deletion of your personal data at any time. There are a few exceptions to the right of erasure, such as when data must be retained to comply with legal obligations (e.g., bookkeeping laws).

4.6 Data Protection Responsibility

Priinti is responsible for the storage and processing of personal data in the webshop and ensures compliance with regulations.

4.7 How We Protect Your Data

We use industry-standard security measures such as SSL/TLS encryption and one-way hashing algorithms to securely store, process, and communicate sensitive data, such as personal information and passwords.

Changes to the Terms and Conditions

We reserve the right to modify these terms at any time. Changes will be published online on the website. The updated terms are considered accepted with continued use of the website or upon placing an order.

Disputes and Governing Law

If a dispute cannot be resolved with our customer service, you may submit a complaint to the National Board for Consumer Disputes (ARN) at arn.se. If you reside in another EU country, you may file a complaint online via the European Commission’s Online Dispute Resolution (ODR) platform at http://ec.europa.eu/consumers/odr.

In the event of a dispute, we follow decisions from ARN or equivalent dispute resolution bodies. Any disputes concerning the interpretation or application of these terms shall be interpreted in accordance with Swedish law.